Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by CipherCloud, Inc. (“CIPHERCLOUD”). CIPHERCLOUD may post service specific privacy notices and materials to explain CIPHERCLOUD services in more detail. By using this products, services or website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our products, services and websites.

Data Collected and Usage

CIPHERCLOUD may collect the following types of data:

  • General – When using CIPHERCLOUD products, services or websites, CIPHERCLOUD may collect data, including personal data. CIPHERCLOUD may combine the data you submit with data from other CIPHERCLOUD offerings or third parties. CIPHERCLOUD products may include options to disable delivery of certain data. You may always refuse to supply personally identification information, except that it may prevent you from engaging in certain CIPHERCLOUD related activities.
  • Cookies – When you visit CIPHERCLOUD websites, CIPHERCLOUD may send one or more cookies to your computer or other device. CIPHERCLOUD uses cookies to improve the quality of CIPHERCLOUD service, including for storing user preferences, improving search results and ad selection, and tracking user trends. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
  • Server Records – When you access CIPHERCLOUD services via a browser, application or other client, CIPHERCLOUD servers automatically record certain data, which may include data such as your server request, data submitted by you or CIPHERCLOUD products, your interaction with CIPHERCLOUD’s products, website or servers, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • User Communications – When you send email, communications or other data to CIPHERCLOUD, CIPHERCLOUD may retain those communications in order to process your inquiries, respond to your requests and improve CIPHERCLOUD services. CIPHERCLOUD may use your email address to communicate with you about CIPHERCLOUD services. If you decide to opt-in to our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • Third Party – CIPHERCLOUD may make available third party applications, services and links to websites. Data, including personal data, you provide to those third parties may be sent to CIPHERCLOUD in order to deliver the services of CIPHERCLOUD or the third party. CIPHERCLOUD processes such data under this Privacy Policy. Data collected by the third party is governed by their privacy policies.

In addition to the above, CIPHERCLOUD may use the data collected to: (1) provide, maintain, protect, and improve CIPHERCLOUD services (including advertising services) and develop new services; and (2) protect the rights or property of CIPHERCLOUD or CIPHERCLOUD users. CIPHERCLOUD may process data, including personal data, on servers in the U.S. and in other countries. In some cases, CIPHERCLOUD may process data, including personal data, outside your own country.

Third Party Websites

You may find advertising or other content on our websites that link to the websites of our partners, suppliers, advertisers, sponsors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites, including their content and links, may be constantly changing. These websites may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.

Managing Your Data

When you use CIPHERCLOUD products, services, and websites, CIPHERCLOUD makes good faith efforts to provide you with access to your data, including personal data, and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. CIPHERCLOUD asks individuals to identify themselves and the data requested to be accessed, corrected or removed before processing such requests, and CIPHERCLOUD may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning data residing on backup tapes), or for which access is not otherwise required. In any case where CIPHERCLOUD provides data access and correction, CIPHERCLOUD performs this service free of charge, except if doing so would require a disproportionate effort. Because of the way CIPHERCLOUD maintains certain services, after you delete your data, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Data Sharing

CIPHERCLOUD restricts access to your data, including personal data, to CIPHERCLOUD employees, contractors and agents who need to know that data in order to process it on our behalf. These individuals are bound by confidentiality obligations. CIPHERCLOUD only shares personal data with other companies or individuals outside of CIPHERCLOUD in the following limited circumstances:

  • CIPHERCLOUD has your consent.
  • CIPHERCLOUD provides such data to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing data, including personal data, on our behalf. CIPHERCLOUD requires that these parties agree to process such data based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • CIPHERCLOUD has a good faith belief that access, use, preservation or disclosure of such data is reasonably necessary to: (1) satisfy any applicable law, regulation, legal process or enforceable governmental request; (2) enforce applicable terms of use, including investigation of potential violations thereof; (3) detect, prevent, or otherwise address fraud, security or technical issues; or (4) protect against harm to the rights, property or safety of CIPHERCLOUD, its users or the public as required or permitted by law.

Security Measures

CIPHERCLOUD takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. CIPHERCLOUD regularly reviews its compliance with this Privacy Policy. When CIPHERCLOUD receives formal, written complaints, it is CIPHERCLOUD’s policy to contact the complaining individual regarding their concerns. CIPHERCLOUD will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of data, including personal data, which cannot be resolved between CIPHERCLOUD and an individual.

Revisions to Privacy Policy

Please note that this Privacy Policy may change from time to time. CIPHERCLOUD will post any Privacy Policy changes on this page revise the date at the bottom of this page. CIPHERCLOUD will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. CIPHERCLOUD will also keep prior versions of this Privacy Policy in an archive for review. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.


If you have any questions or comments about this Privacy Policy, please contact CIPHERCLOUD through the website or write to us at:

Attn: Legal – Privacy Policy
CipherCloud, Inc.
333 West San Carlos Street, Suite 1100
San Jose, California 95110

This Privacy Policy was last updated on April 4, 2014