Data Collected and Usage
CIPHERCLOUD may collect the following types of data:
- General – When using CIPHERCLOUD products, services or websites, CIPHERCLOUD may collect data, including personal data. CIPHERCLOUD may combine the data you submit with data from other CIPHERCLOUD offerings or third parties. CIPHERCLOUD products may include options to disable delivery of certain data. You may always refuse to supply personally identification information, except that it may prevent you from engaging in certain CIPHERCLOUD related activities.
- Server Records – When you access CIPHERCLOUD services via a browser, application or other client, CIPHERCLOUD servers automatically record certain data, which may include data such as your server request, data submitted by you or CIPHERCLOUD products, your interaction with CIPHERCLOUD’s products, website or servers, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
- User Communications – When you send email, communications or other data to CIPHERCLOUD, CIPHERCLOUD may retain those communications in order to process your inquiries, respond to your requests and improve CIPHERCLOUD services. CIPHERCLOUD may use your email address to communicate with you about CIPHERCLOUD services. If you decide to opt-in to our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
In addition to the above, CIPHERCLOUD may use the data collected to: (1) provide, maintain, protect, and improve CIPHERCLOUD services (including advertising services) and develop new services; and (2) protect the rights or property of CIPHERCLOUD or CIPHERCLOUD users. CIPHERCLOUD may process data, including personal data, on servers in the U.S. and in other countries. In some cases, CIPHERCLOUD may process data, including personal data, outside your own country.
Third Party Websites
You may find advertising or other content on our websites that link to the websites of our partners, suppliers, advertisers, sponsors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites, including their content and links, may be constantly changing. These websites may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.
Managing Your Data
When you use CIPHERCLOUD products, services, and websites, CIPHERCLOUD makes good faith efforts to provide you with access to your data, including personal data, and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. CIPHERCLOUD asks individuals to identify themselves and the data requested to be accessed, corrected or removed before processing such requests, and CIPHERCLOUD may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning data residing on backup tapes), or for which access is not otherwise required. In any case where CIPHERCLOUD provides data access and correction, CIPHERCLOUD performs this service free of charge, except if doing so would require a disproportionate effort. Because of the way CIPHERCLOUD maintains certain services, after you delete your data, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
CIPHERCLOUD restricts access to your data, including personal data, to CIPHERCLOUD employees, contractors and agents who need to know that data in order to process it on our behalf. These individuals are bound by confidentiality obligations. CIPHERCLOUD only shares personal data with other companies or individuals outside of CIPHERCLOUD in the following limited circumstances:
- CIPHERCLOUD has your consent.
333 West San Carlos Street, Suite 1100
San Jose, California 95110